Request an account

Help Desk

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Users must establish an account on ALCF systems before they can access ALCF systems. Follow the steps below to request an account.

  1. Go to and click REQUEST AN ACCOUNT.
  2. Enter your email, legal and preferred names, and a unique username in the corresponding fields.
  3. Verify that your email address is correct and establish security questions.
  4. Select the project of which you are a member.
  5. Enter your work and shipping addresses, and the name of your employer in the corresponding fields.
  6. Enter your citizenship information. Foreign nationals must provide their passport number, their USCIS documents, and a PDF of their CV.
  7. Select a passcode option (physical or mobile token) and accept the terms of agreement.